Outlook 2019/2021 & 365: How to Access Public Folder Inboxes and Calendars

If you were just given access to a public folder, you must restart your computer for the permissions to take affect.

Older versions of Outlook (2019/2021, etc): 

1. Click on the ellipsis icon at the bottom of the navigation section in Outlook. Select Folders. 
2. Scroll to the bottom of the navigation pane in outlook and you will see a section for "Public Folders". Click on the drop down arrows until you locate the folder that you are trying to access. It will usually be under Public Folders > Department Name > Inbox or Calendar. 

Outlook 365: 

1. Click "More Apps" in the left-hand navigation bar
2. Click "Folders" 
3. The "Folders" icon will now appear in the navigation bar, scroll to the bottom to find Public Folders.
4. (Optional): To keep the "Folders" folder visible, right-click the "Folders" icon in the navigation bar and choose "Pin". 
5. Click on the drop down arrows until you locate the folder that you are trying to access. It will usually be under Public Folders > Department Name > Inbox or Calendar.