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Overview
Can I get a new phone?
The standard deskphone is provided for all University Faculty and Staff positions. If the standard phone does not meet your needs, the Telecom Office will work with you to determine the best phone to fit your needs. In some cases there will be a charge for replacing the phone, in which case department approval is required.
Why isn't my phone ringing?
Your extension may be set for Send All Calls (SAC) or forwarded to another extension. In either of cases you should here a short ring when someone calls you, but cannot answer the phone.
To cancel forwarding:
- Pick up the receiver
- Dial #2
- Hang up
To cancel Send All Calls:
- Pick up the receiver
- Dial #8
- Hang up
If this does not fix the problem please contact Telecom.