Support for macOS Catalina (macOS 10.15)


Catalina, Apple's newest operating system, was released on October 7, 2019. The Help Desk has been testing the beta version extensively for the past several months, but we still have more testing to do before we make it available for University managed Macs. Once we have completed testing, and ensured that the new OS is compatible with University of Richmond standard software, we will release the upgrade to University managed Macs through the Self Service app.


For faculty and staff personally owned Macs and student computers, we do not recommend upgrading to Catalina at this time due to a variety of bugs and software compatibility issues. It has been our experience that Apple will resolve issues and release bug fixes within the first 90 days of new macOS releases. In addition, Catalina drops support for 32-bit apps. If you have an older app that is 32-bit, it will not run on Catalina. However, if you decide to upgrade, please ensure that you have a backup that you can restore your computer if the upgrade fails. In addition, you should allow at least 45-60 minutes for the upgrade to complete, and do not restart the computer while the upgrade is installing, even if it appears to be frozen.

For University managed Macs that may be running an older version of macOS, while we do not recommend upgrading to Catalina at this time, you can upgrade to our latest supported OS, macOS Mojave via Self Service. Click here to upgrade via Self Service: jamfselfservice://content?entity=policy&id=988&action=view 

See Also

32-bit app compatibility in Catalina

Self Service


Article ID: 93360
Tue 11/26/19 8:23 AM
Tue 12/3/19 1:13 PM