How to Set a Password Reset Phone Number

Overview

A phone number can be set to enable an individual to do a self-service reset of their password if they were to ever forget their password. Password Reset Phone Numbers can be set on Network Accounts through the Network Account Management site (https://webpass.richmond.edu). 

Details / Instructions

1. Navigate to https://webpass.richmond.edu and login with NetID and network password.
2. Click on the button for Password Reset Phone Number.
3. Enter your cell phone number and click the button for Set Phone Number.
4. You will receive a text message with a pin to verify. Enter the pin on the following page.

See Also