Support for macOS Big Sur (macOS 11)


Big Sur, Apple's newest operating system, was released Thursday, November 12. The Help Desk has been testing the beta version extensively for the past several months, but we still have more testing to do before we make it available for University managed Macs. Once we have completed testing, and ensured that the new OS is compatible with University of Richmond standard software, we will release the upgrade to University managed Macs through the Self Service app.

Details / Instructions

If you rely on your personal Mac to teach or take classes, we strongly recommend waiting to upgrade until the fall semester is complete. This applies to faculty and staff personally owned Macs and student computers. It has been our experience that new versions of macOS can break critical software or disrupt workflows, and with more reliance than ever on your Mac and the various apps and services you may use on a daily basis, we simply recommend waiting to upgrade. Apple tends to resolve critical issues and release bug fixes within the first 90 days of new macOS releases.

If you decide to upgrade, please ensure that you have a backup that you can restore your computer if the upgrade fails. In addition, you should allow at least 45-60 minutes for the upgrade to complete, and do not restart the computer while the upgrade is installing, even if it appears to be frozen.

For University managed Macs that may be running an older version of macOS, you can upgrade to our latest supported OS, macOS Catalina, via Self Service located in your dock or the Applications folder on your Mac.

See Also

Back up your Mac with Time Machine


Article ID: 118337
Wed 10/14/20 2:31 PM
Fri 11/13/20 8:20 AM

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