Work Remotely Checklist

Below is a high-level overview of steps we recommend you review in order to help you be successful in working remotely should the need arise. If you have any issues with any of the below steps, please contact the Help Desk at 804 287-6400.

  • Have a computer available at home for you to use. This can be either a University owned or a personal computer. 
    • University computer: If possible, we recommend you use your work issued laptop or desktop computer.
    • Personal Computer: If using a personal computer, ensure that all software you require for your job is installed and configured for use (VPN, Microsoft Office, etc.)

  • Internet Access: You will need to connect to your home ISP (internet service provider) or a hotspot from a mobile device. 

  • Telephone Access: You may need to either forward your office phone to a mobile/home phone number or access your voicemail remotely.

  • Remote access to University of Richmond resources:
    • Zoom: Zoom is a conferencing tool that offers video, audio, and screen-sharing capabilities across multiple platforms. 
    • Duo: Duo multifactor authentication is required when signing in to certain resources from off-campus, including: Bannerweb, VPN, Cyberark, Apex applications, Slate, Maxient. 
    • VPN: The VPN allows secure access to networked resources from a remote (off-campus) location. The VPN is required for: Bannerforms, OnBase, ROADS, Cascade and submitting a SpiderByte. This software is pre-installed on University computers, but can be installed on personal computers or mobile devices using the instructions below. 
    • The VPN is NOT NEEDED for access to: Email, Chrome River, Bannerweb, Box, Blackboard, most Library databases.