Popular Services

The Technology Learning Center supports large format poster printing for University of Richmond credit-earning class projects and conferences.


Print credits for students and guests are available to print to public printers on campus, except law school.


The Technology Learning Center has audio/video rooms available for reservation that offer a myriad of different resources fit for many tech needs.


There are public printers available on campus for faculty, staff, and students.


VPN

Secure access to networked resources from a remote (off-campus) location.


The TMSS Office provides services and support for University Office phones on campus, including adding/moving phones, caller ID name changes, voicemail password resets, and EC500.


Duo

All Faculty, Staff, and Students are required to use Duo when logging in to Bannerweb or when connecting to the VPN.


All departments on campus are divided into four replacement groups. Under the replacement plan, a department will receive new computers for all full-time users in their specified replacement year.


Request a shared mailbox (email inbox and calendar) for a University Department.


The web at the University of Richmond is centrally managed using a content management system called, Cascade CMS. Web Services and University Communications administers this tool and offer training materials and tutorials at web.richmond.edu.


Zoom is a telecommunications application that offers quality video, audio, and wireless screen-sharing for conferencing, collaboration, chat, and webinars, across mobile devices, personal computers, and telephones.


Student, Alumni, and Retiree email is hosted on Gmail.


Daily informational email digests that are sent to active faculty, staff, and students.


The TLC offers high-end cameras (DSLR, video, GoPros), audio recording equipment, lighting equipment, and accessories available for three-day checkout.


The TLC offers high-resolution, resin 3D printing on a Formlabs Form3 printer. Our dedicated 3d printing room is in our new location in Room 212 on the second floor of Boatwright Library.


Request a Secondary Computer for departmental use.


The Computer Help Desk has laptops and iPads available for faculty and staff to loan for a limited period of time.


Each department manages their own shared inbox or calendar resources in Outlook and has a designated person in that department who is set as the manager for those resources.


This program supports the needs of undergraduate students that require the use of a computer while their computer is being serviced.


Information Services provides support for software to faculty, staff, and students. In addition, faculty and staff can request specialty software for their University computers or request a consultation with IS Procurement to discuss software purchasing options.


Requests for secondary equipment including but not limited to: printer, keyboard, mice, monitor, etc.


Report a problem if you are having a telephone service issue with a university phone.


Request External to the University Collaboration on non-departmental BOX files.


Activate network account to be able to access Network Resources.


One-on-one or group training and consultations for a variety of multimedia software tools, led by TLC staff members who specialize in those tools.